School of Information and Library Science
University of North Carolina, Chapel Hill
INLS 165 – Electronic Records Management
[Last Updated: 2006-04-13, 20:30]
Spring 2006
Meeting Time: Wednesdays 12:30-3:15
Location: Manning 214
Credits: 3
Instructor: Cal Lee
Office: 207A Manning
Phone: 919-962-7024
E-Mail: callee [at] ils [dot] unc [dot] edu
Office Hours: Monday, 11-12; Wednesday, 10:45-11:45; or by appointment
Course Web Site: http://blackboard.unc.edu/
The management and preservation of electronic records is essential for maintaining institutional accountability; protecting the rights of citizens, employees and customers; supporting the efficient operation of contemporary organizations; perpetuating valuable forms of social memory; and helping individuals to integrate aspects of the past into their sense of identity.
Current electronic recordkeeping is in a state of relative neglect. At their most basic level, electronic records problems are related to proper configuration and management of computer components (hardware and software). The good news is that actual and potential solutions to the technological issues abound. The bad news is that the behavioral, organizational, institutional and professional underpinnings are generally not yet in place to implement the technological solutions. This places a profound set of challenges and opportunities in the hands of SILS students about to enter the workforce.
In this course, we will begin by consider the messy recordkeeping environment in which we currently live. We will then gradually build up a set of concepts, tools and strategies that information professionals can use to help shape more appropriate, valuable and sustainable recordkeeping systems.
Special Needs: If you feel that you may need an accommodation for a disability or have any other special need, please make an appointment to discuss this with me. I will best be able to address special circumstances if I know about them early in the semester. My office hours and contact information are listed at the beginning of this syllabus.
Working in groups of 3-4, students will be required to develop an electronic records management strategy paper for a specific context, which I will assign to each group. The paper will be a maximum of 35 pages, including any appendices. Groups will be expected to gather information on the current environment, analyze the existing recordkeeping situation, present findings, and propose recommendations. I will provide more specific instructions when I distribute the assignments on Week 7 (February 22).
A brief interim report (maximum of 5 pages) from each group describing accomplishments to date, work plans for completing the project, and problems encountered will be due Week 11 (March 29), four weeks prior to the final due date.
It is very important that you both attribute your sources and avoid excessive use of quotes (see separate handout called "In Your Own Words"). Be aware of the University of North Carolina policy on plagiarism. Your written work must be original. Ask if you have any doubts about what this means.
All cases of plagiarism (unattributed quotation or paraphrasing) of anyone else's work, whether from someone else's answers to homework or from published materials, will be officially reported and dealt with according to UNC policies (Instrument of Student Judicial Governance, Section II.B.1. and III.D.2, http://instrument.unc.edu).
The most important measures of your performance in this and all other classes at SILS will be your ability to engage in challenging materials with your fellow students; your reputation for insights and professionalism among your peers and with your instructor; your integration of course material with the other things you are learning both inside and outside the classroom; and your ability to apply what you’ve learned in your future career. However, the conventions of academia dictate that I also assign labels (called grades) to your work on assignments and for the course as a whole.
Based on UNC Registrar Policy for graduate-level courses (http://regweb.unc.edu/resources/rpm24.php), both assignment and semester grades will be H, P, L or F. Few students will obtain an "H," which signifies an exceptionally high level of performance (higher than an "A" in an A-F systems). The following is a more detailed breakdown:
H = Superior work: complete command of subject, unusual depth, great creativity or originality
P+ = Above average performance: solid work somewhat beyond what was required and good
command of the material
P = Satisfactory performance that meets course requirements (expected to be the median grade of
all students in the course).
P- = Acceptable work in need of improvement
L = Unacceptable graduate performance: substandard in significant ways
F = Performance that is seriously deficient and unworthy of graduate credit
The texts for the course are available for purchase from the UNC Student Stores in the Daniels Building (two buildings south of Manning). Dearstyne, Stephens & Wallace, and Ambacher texts are all available through the Society of American Archivists with discounts for SAA members: http://www.archivists.org.
Dearstyne, Bruce W., ed. Effective Approaches for Managing Electronic Records and Archives. Lanham, MD: Scarecrow Press, 2002.
Stephens, David O., and Roderick C. Wallace. Electronic Records Retention: New Strategies for Data Life Cycle Management. Prairie Village, KS: ARMA International, 2003.
The following three books are sources for course readings, which are available through course reserves or Blackboard. But you might find it helpful to buy the books.
Ambacher, Bruce I., ed. Thirty Years of Electronic Records. Lanham, MD: Scarecrow Press, 2003.
Dollar, Charles M. Authentic Electronic Records: Strategies for Long-Term Access. Chicago, IL: Cohasset Associates, 1999. [Table of Contents, Preface, Introduction and Endnotes are available at http://www.mybestdocs.com/CSum1.html]
Ellis, Judith A., ed. Selected Essays in Electronic Recordkeeping in Australia. O’Connor, ACT, Australia: Australian Society of Archivists, 2000. [To order directly from the publisher, visit http://www.archivists.org.au/pubs/books/erecords.pdf]
Electronic Reserves: Some readings for the course may be available through the UNC Libraries electronic reserves system: http://eres.lib.unc.edu/courseindex.asp
SILS Reserves: Copies of the following books are available from the SILS Library on the first floor of Manning Hall (behind the SILS Library help desk):
Ambacher, Bruce I., ed. Thirty Years of Electronic Records. Lanham, MD: Scarecrow Press, 2003.
Akera, Atsushi, and Frederik Nebeker, eds. From 0 to 1: An Authoritative History of Modern Computing. New York, N.Y.: Oxford University Press, 2002.
Bearman, David. Electronic Evidence: Strategies for Managing Records in Contemporary Organizations. Pittsburgh: Archives and Museum Informatics, 1994.
Campbell-Kelly, Martin, and William Aspray. Computer: A History of the Information Machine. 1st ed. New York: Basic Books, 1996.
Dearstyne, Bruce W., ed. Effective Approaches for Managing Electronic Records and Archives. Lanham, MD: Scarecrow Press, 2002.
Dollar, Charles M. Authentic Electronic Records: Strategies for Long-Term Access. Chicago, IL: Cohasset Associates, 1999.
Ellis, Judith A., ed. Selected Essays in Electronic Recordkeeping in Australia. O’Connor, ACT, Australia: Australian Society of Archivists, 2000.
Higgs, Edward, ed. History and Electronic Artefacts. Oxford, England: Clarendon Press, 1998. See especially Parts 1-3.
Stephens, David O., and Roderick C. Wallace. Electronic Records Retention: New Strategies for Data Life Cycle Management. Prairie Village, KS: ARMA International, 2003.
Saffady, William. Managing Electronic Records. 3rd ed. Prairie Village, KS: ARMA International, 2002.
World Wide Web: Some class preparation requires review of information on the Web. Uniform Resource Locators (URLs) are provided with the reading assignments.
For the weekly readings, the following labels indicate where specific course readings can be located:
B = Book for purchase
R = Electronic reserves through UNC Libraries (http://eres.lib.unc.edu/eres/)
S = Reserves at SILS Library in Manning Hall
C = Course site on Blackboard (https://blackboard.unc.edu/), where electronic versions of many publications will be available
O = Online through UNC license. NOTE: Accessing these materials usually will require you either to use a computer with a UNC IP address (generally, a SILS or UNC Library computer) or visit the associated sites through a UNC proxy server. See: http://proxy.lib.unc.edu/setupinfo.html
W = Publicly accessible Web
No lecture or in-class discussion this week. Instead, view the movie Into the Future. Be sure to post comments about the movie to Blackboard by Sunday, January 15.
C - Ambacher, Bruce. "The Evolution of Processing Procedures for Electronic Records." In Thirty Years of Electronic Records, edited by Bruce I. Ambacher, 43-62. Lanham, MD: Scarecrow Press, 2003.
W - Lyman, Peter, Hal R. Varian, Kirsten Swearingen, Peter Charles, Nathan Good, Laheem Lamar Jordan, and Joyojeet Pal. "How Much Information? 2003" http://www.sims.berkeley.edu/research/projects/how-much-info-2003/
W - SRA International. "Report on Current Recordkeeping Practices within the Federal Government." Arlington, Virginia: National Archives and Records Administration, 2001. http://www.archives.gov/records-mgmt/faqs/pdf/report-on-recordkeeping-practices.pdf
B - Stephens and Wallace, p.1-4; Chapter 7 – E-mail (p.46-48, 50-52).
W,C - Wallace, David A. "Custodial Theory and Practice in the Electronic Environment." SASA Newsletter, January-March 2002, 1,2,5,10,11. [Paper presented at the South African Society of Archivists Electronic Records Workshop, Pretoria, February 21-22, 2002.] http://www.archives.org.za/nletter/nletter2002-1.PDF
W, C - Williams, Robert F., and Lori J. Ashley. "2005 Electronic Records Management Survey: A Renewed Call to Action." Chicago, IL: Cohasset Associates, 2005. http://www.arma.org/pdf/news/2005erecordssurvey.pdf
C - "Assurance and Control Assessment Audit: Recordkeeping." Canberra: Australian National Audit Office, 2002.
W - Beagrie, Neil. "National Digital Preservation Initiatives: An Overview of Developments in Australia, France, the Netherlands, and the United Kingdom and of Related International Activity." Washington, DC: Council on Library and Information Resources and the Library of Congress, 2003. http://www.clir.org/pubs/abstract/pub116abst.html
C - Brown, Thomas E. "History of NARA’s Custodial Program for Electronic Records: From the Data Archives Staff to the Center for Electronic Records, 1968-1998." In Thirty Years of Electronic Records, edited by Bruce I. Ambacher, 1-23. Lanham, MD: Scarecrow Press, 2003.
S - Campbell-Kelly, Martin. "Information in the Business Enterprise." In History and Electronic Artefacts, edited by Edward Higgs, 59-67. Oxford, England: Clarendon Press, 1998.
W - Clareson, Tom. "Nedcc Survey and Colloquium Explore Digitization and Digital Preservation Policies and Practices." RLG DigiNews 10, no. 1 (2006). http://www.rlg.org/en/page.php?Page_ID=20894&Printable=1&Article_ID=1815
W - "DLM Survey on the Relationship between Public Administration and Archives Services Concerning Electronic Records Management in the EU Member States." 1999. http://europa.eu.int/ISPO/dlm/Schuerer/
O - "Electronic Records: Clinton Administration's Management of Executive Office of the President's E-Mail System." Washington, DC: U.S. General Accounting Office, 2001. http://www.gao.gov/new.items/d01446.pdf
W - Hedstrom, Margaret, and Sheon Montgomery. "Digital Preservation Needs and Requirements in RLG Member Institutions." Research Libraries Group, 1998. http://www.rlg.org/preserv/digpres.html
W - Kenney, Anne R., and Ellie Buckley. "Developing Digital Preservation Programs: The Cornell Survey of Institutional Readiness, 2003-2005." RLG DigiNews 9, no. 4 (2005). http://www.rlg.org/en/page.php?Page_ID=20744&Printable=1&Article_ID=1761
W – Lord, Philip,
and Alison Macdonald. "E-Science Curation Report: Data Curation for
E-Science in the
W - McDonald, John. "Information Management in the Government of Canada: A Situation Analysis." 2000. http://www.tbs-sct.gc.ca/ip-pi/im-gi/imreport/imreport-rapportgi00_e.asp
C - Nikam, Khaiser, A.C. Ganesh, and M. Tamizhchelvan. "The Changing Face of India (2): Knowledge Management for Digital Preservation." Library Review 53, no. 6 (2004): 309-12.
W - OCLC/RLG PREMIS Working Group. "Implementing Preservation Repositories for Digital Materials: Current Practice and Emerging Trends in the Cultural Heritage Community." Dublin, OH: OCLC Online Computer Library, 2004. http://www.oclc.org/research/projects/pmwg/surveyreport.pdf
C - Saffady, William. Records and Information Management: A Benchmarking Study of Large U.S. Industrial Companies. Lenexa, KS: ARMA International, 2002. [Especially Chapter 8 – Electronic Records, p.42-45].
W - Sproull, Robert F., and Jon Eisenberg, eds. Building an Electronic Records Archive at the National Archives and Records Administration: Recommendations for Initial Development. Washington, D.C.: National Academies Press, 2003. http://www.nap.edu/catalog/11332.html
C - "Taking a Byte out of History: The Archival Preservation of Federal Computer Records." Washington, D.C.: House Committee on Government Operations, 1990.
W - Waller, Martin, and Robert Sharpe. "Mind the Gap: Assessing Digital Preservation Needs in the Uk." York, UK: Digital Preservation Coalition, 2006. http://www.dpconline.org/docs/reports/uknamindthegap.pdf
O - Wright, Richard. "Digital Preservation of Audio, Video and Film." VINE 34, no. 2 (2004): 71-76. http://proquest.umi.com/pqdweb?did=667273701&sid=6&Fmt=2&clientId=15094&RQT=309&VName=PQD
W - Barreau, Deborah, and Bonnie A. Nardi. "Finding and Reminding: File Organization from the Desktop." SIGCHI Bulletin 27, no. 3 (1995): 39-43. http://www.acm.org/sigchi/bulletin/1995.3/barreau.html
C, O - Dabbish, Laura A., Robert E. Kraut, Susan Fussell, and Sara Kiesler. "Understanding Email Use: Predicting Action on a Message." Paper presented at the SIGCHI conference on Human factors in computing systems, Portland, OR, April 2-7, 2005. http://doi.acm.org/10.1145/1054972.1055068
C, O - Jones, William, Ammy Jiranida Phuwanartnurak, Rajdeep Gill, and Harry Bruce. "Don't Take My Folders Away! Organizing Personal Information to Get Things Done." Paper presented at the Conference on Human Factors in Computing Systems, Portland, OR, April 2-7, 2005. http://doi.acm.org/10.1145/1056808.1056952
C - Mackenzie, Maureen L. "Storage and Retrieval of E-Mail in a Business Environment: An Exploratory Guide." Library and Information Science Research 24, no. 4 (2002): 357-72.
C, O- Malone, Thomas W. "How Do People Organize Their Desks? Implications for the Design of Office Information Systems." ACM Transactions on Information Systems 1, no. 1 (1983): 99-112. http://doi.acm.org/10.1145/357423.357430
C, O - Whittaker, Steve, Oand Candace Sidner. "Email Overload: Exploring Personal Information Management of Email." Paper presented at the Conference on Human Factors and Computing Systems, Vancouver, British Columbia, Canada, April 13-18, 1996. http://doi.acm.org/10.1145/238386.238530
O - Abrams, David, Ronald Baecker, and Mark H. Chignell. "Information Archiving with Bookmarks: Personal Web Space Construction and Organization." Paper presented at the Conference on Human Factors in Computing Systems (CHI), Los Angeles, CA, April 18-23, 1998. http://doi.acm.org/10.1145/274644.274651
O - Bälter, Olle, and Candace L Sidner. "Bifrost Inbox Organizer: Giving Users Control over the Inbox." Paper presented at the Second Nordic Conference on Human-Computer Interaction, Aarhus, Denmark, October 19-23, 2002. http://doi.acm.org/10.1145/572020.572034
C - Barreau, Deborah K. "Context as a Factor in Personal Information Management Systems." Journal of the American Society for Information Science 46, no. 5 (1995): 327-39.
O - Boardman, Richard, and M. Angela Sasse. "'Stuff Goes into the Computer and Doesn't Come out': A Cross-Tool Study of Personal Information Management." Paper presented at the SIGCHI conference on Human factors in computing systems, Vienna, Austria, 2004. http://doi.acm.org/10.1145/985692.985766
O - Bondarenko, Olha, and Ruud Janssen. "Documents at Hand: Learning from Paper to Improve Digital Technologies." Paper presented at the SIGCHI conference on Human factors in computing systems, Portland, OR, April 2-7, 2005. http://doi.acm.org/10.1145/1054972.1054990
O - Case, Donald Owen. "How Do the Experts Do It? The Use of Ethnographic Methods as an Aid to Understanding the Cognitive Processing and Retrieval of Large Bodies of Text." Paper presented at the 11th annual international ACM SIGIR conference on Research and development in information retrieval, Grenoble, France, 1988. http://doi.acm.org/10.1145/62437.62445
O - Dabbish, Laura, Gina Venolia, and JJ Cadiz. "Marked for Deletion: An Analysis of Email Data." Paper presented at the Conference on Human Factors in Computer Systems, 2003. http://doi.acm.org/10.1145/765891.766073
O - Danis, Catalina, Wendy A. Kellogg, Tessa Lau, Mark Dredze, Jeffrey Stylos, and Nicholas Kushmerick. "Managers' Email: Beyond Tasks and To-Dos." Paper presented at the Conference on Human Factors in Computing Systems, Portland, OR, April 2-7, 2005. http://doi.acm.org/10.1145/1056808.1056907
O - Denning, Peter J. "Electronic Junk." Communications of the ACM 25, no. 3 (1982): 163-65. http://doi.acm.org/10.1145/358453.358454
O - Ducheneaut, Nicolas, and Victoria Bellotti. "E-Mail as Habitat: An Exploration of Embedded Personal Information Management." Interactions 8, no. 5 (2001): 30-38. http://doi.acm.org/10.1145/382899.383305
C - Eklundh, Kerstin Severinson, and Clare Macdonald. "The Use of Quoting to Preserve Context in Electronic Mail Dialogues." IEEE Transactions on Professional Communication 37, no. 4 (1994): 197-202.
W - Fertig, Scott, Eric Freeman, and David Gelernter. "'Finding and Reminding' Reconsidered." SIGCHI Bulletin 28, no. 1 (1996): 66-69. http://sigchi.org/bulletin/1996.1/fertig.html
O - Gwizdka, Jacek. "Email Task Management Styles: The Cleaners and the Keepers." Paper presented at the Conference on Human Factors in Computing Systems, Vienna, Austria, April 24-29, 2004. http://doi.acm.org/10.1145/985921.986032
O - Henderson, Sarah. "Genre, Task, Topic and Time: Facets of Personal Digital Document Management." Paper presented at the ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction, Auckland, New Zealand, 2005. http://doi.acm.org/10.1145/1073943.1073957
C - Kwasnik, Barbara H. "The Importance of Factors That Are Not Document Attributes in the Organization of Personal Documents." Journal of Documentation 47, no. 4 (1991): 389-98.
C, O- Lantz, A. "Does the Use of E-Mail Change over Time?" International Journal of Human-Computer Interaction 15, no. 3 (2003): 419-31. http://search.epnet.com/login.aspx?direct=true&db=afh&an=10107354
O - Mackay, Wendy E. "Diversity in the Use of Electronic Mail: A Preliminary Inquiry." ACM Transactions on Information Systems 6, no. 4 (1988): 380-97. http://doi.acm.org/10.1145/58566.58567
C - Mackenzie, Maureen L. "The Personal Organization of Electronic Mail Messages in a Business Environment: An Exploratory Study." Library and Information Science Research 22, no. 4 (2000): 405-26.
O - Nardi, Bonnie, and Deborah Barreau. "'Finding and Reminding' Revisited: Appropriate Metaphors for File Organization at the Desktop." SIGCHI Bulletin 29, no. 1 (1997): 76-78. http://doi.acm.org/10.1145/251761.248508
O - Neustaedter, Carman, A. J. Bernheim Brush, and Marc A. Smith. "Beyond "from" and "Received": Exploring the Dynamics of Email Triage." Paper presented at the Conference on Human Factors in Computing Systems, Portland, OR, April 2-7, 2005. http://doi.acm.org/10.1145/1056808.1057071
C - Oliveira, João Gama, and Albert-László Barabási. "Darwin and Einstein Correspondence Patterns." Nature 437 (2005): 1251.
C - Soper, Mary Ellen. "Characteristics and Use of Personal Collections." Library Quarterly 46, no. 4 (1976): 397-415.
O - Whittaker, Steve, and Julia Hirschberg. "The Character, Value, and Management of Personal Paper Archives." ACM Transactions on Computer-Human Interaction 8, no. 2 (2001): 150-70. http://doi.acm.org/10.1145/376929.376932
O - Whittaker, Steve, Julia Hirschberg, and Christine H. Nakatani. "All Talk and All Action: Strategies for Managing Voicemail Messages." Paper presented at the Conference on Human Factors in Computing Systems, Los Angeles, CA, April 18-23, 1998. http://doi.acm.org/10.1145/286498.286732
C, O - Brown, John Seeley, and Paul Duguid. “Reading the Background.” In The Social Life of Information, 173-205. Boston, MA: Harvard Business School Press, 2000. http://webcat.lib.unc.edu/search/tsocial+life+of+informaiton/tsocial+life+of+informaiton/-2,0,0,B/l856~4324207&FF=&1,0,,1,0/
C - Levy, David M. "What Are Documents?" In Scrolling Forward: Making Sense of Documents in the Digital Age, 21-38. New York, NY: Arcade, 2001.
C - Sellen, Abigail J., and Richard Harper. The Myth of the Paperless Office. Cambridge, MA: MIT Press, 2002. Introduction, p.1-22; Paper in Knowledge Work, p.51-73
C - Sproull, Lee S., and Sara Kiesler. "A Two-Level Perspective on Technology." In Connections: New Ways of Working in the Networked Organization, 1-17. Cambridge, MA: MIT Press, 1991.
C - Orlikowski, Wanda, and JoAnne Yates. "Genre Repertoire: The Structuring of Communicative Practices in Organizations." Administrative Science Quarterly 39 (1994): 541-74.
O - Abbate, Janet. Inventing the Internet. Cambridge, MA: MIT Press, 2000. http://webcat.lib.unc.edu/search/tinventing+the+internet/tinventing+the+internet/1%2C1%2C2%2CB/frameset&FF=tinventing+the+internet&2%2C%2C2
O - AbuSafiya, Majed, and Subhasish Mazumdar. "Accommodating Paper in Document Databases." Paper presented at the ACM symposium on Document engineering, Milwaukee, Wisconsin, USA, October 28-30, 2004. http://doi.acm.org/10.1145/1030397.1030428
Balough, Ann. "How Paper Facilitates the Way People Work." Records and Information Management Report 17, no. 7 (2001): 1-16.
S - Barnes, Susan B. "Computer Interfaces." In From 0 to 1: An Authoritative History of Modern Computing, edited by Atsushi Akera and Frederik Nebeker, 133-147. New York, NY: Oxford University Press, 2002.
B - Barry, Richard E. "Technology and the Transformation of the Workplace: Lessons Learned Travelling Down the Garden Path." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 1-22. Lanham, MD: Scarecrow Press, 2002.
C - Beniger, James R. The Control Revolution: Technological and Information Origins of the Information Society. Cambridge, MA: Harvard University Press, 1986. Chapter 1, 1-27; Chapters 9-10, 390-436.
Berners-Lee, Tim, and Mark Fischetti. Weaving the Web: The Original Design and Ultimate Destiny of the World Wide Web by Its Inventor. 1st ed. San Francisco: HarperSanFrancisco, 1999.
C - Bikson, Tora. "Organizational Trends and Electronic Media: Work in Progress." American Archivist 57, no. 1 (1994): 48-74.
W - Bush, Vannevar. "As We May Think." The Atlantic Monthly 176, no. 1 (1945): 101-08. http://www.theatlantic.com/doc/194507/bush
S - Campbell-Kelly, Martin, and William Aspray. Computer: A History of the Information Machine. 1st ed. New York, NY: Basic Books, 1996.
Castells, Manuel. The Rise of the Network Society. 3 vols. Vol. 1, The Information Age: Economy, Society and Culture. Oxford: Blackwell Publishers, 1996.
S - Cortada, James W. "Information Processing before the Computer, 1865-1950." In From 0 to 1: An Authoritative History of Modern Computing, edited by Atsushi Akera and Frederik Nebeker, 25-40. New York, N.Y.: Oxford University Press, 2002.
O - Davidson, Elizabeth J. "Analyzing Genre of Organizational Communication in Clinical Information Systems." Information Technology and People 13, no. 3 (2000): 196-209. http://proquest.umi.com/pqdweb?did=115923876&sid=1&Fmt=3&clientId=15094&RQT=309&VName=PQD
C - Dollar, Charles M. "Appendix 1 - A Technology Primer for Archivists and Records Managers: Records Representation, Structure, Storage, and Portability." In Authentic Electronic Records: Strategies for Long-Term Access, 147-194. Chicago, IL: Cohasset Associates, 1999.
O - Feldman, Martha S. "Constraints on Communication and Electronic Mail." Paper presented at the ACM conference on Computer-supported cooperative work, Austin, TX, 1986. http://doi.acm.org/10.1145/637069.637079
C - Hara, Noriko, Paul Solomon, Seung-Lye Kim, and Diane H. Sonnenwald. "An Emerging View of Scientific Collaboration: Scientists' Perspectives on Collaboration and Factors That Impact Collaboration." Journal of the American Society for Information Science and Technology 54, no. 10 (2003): 952-65.
O - Heath, Christian, and Paul Luff. "Documents and Professional Practice: 'Bad' Organisational Reasons for 'Good' Clinical Records." Paper presented at the Conference on Computer Supported Cooperative Work, Boston, MA, November 16-20, 1996. http://doi.acm.org/10.1145/240080.240342
C - Hedstrom, Margaret. "Understanding Electronic Incunabula: A Framework for Research on Electronic Records." American Archivist 54 (1991): 334-54.
O - Keen, Peter G. W. "Information Systems and Organizational Change." Communications of the ACM 24, no. 1 (1981): 24-33. http://doi.acm.org/10.1145/358527.358543
O - Landauer, Thomas K. The Trouble with Computers: Usefulness, Usability, and Productivity. Cambridge, MA: MIT Press, 1995. http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=1729
C - Luzón, María José. "Genre Analysis in Technical Communication." IEEE Transactions on Professional Communication 48, no. 3 (2005): 285-95.
S - Nebeker, Frederik. "Computers in Use." In From 0 to 1: An Authoritative History of Modern Computing, edited by Atsushi Akera and Frederik Nebeker, 148-160. New York, N.Y.: Oxford University Press, 2002.
C - Nolan, Richard L. "Information Technology Management since 1960." In A Nation Transformed by Information: How Information Has Shaped the United States from Colonial Times to the Present, edited by Alfred D. Chandler and James W. Cortada, 217-56. New York: Oxford University Press, 2000.
O - Rochlin, Gene I. Trapped in the Net: The Unanticipated Consequences of Computerization. Princeton, NJ: Princeton University Press, 1997. http://www.pupress.princeton.edu/books/rochlin/
C - Sproull, Lee S., and Sara Kiesler. "Beyond Efficiency." In Connections: New Ways of Working in the Networked Organization, 19-35. Cambridge, MA: MIT Press, 1991.
C,O - Tassabehji, Rana, and Maria Vakola. "Business Email: The Killer Impact." Communications of the ACM 48, no. 11 (2005): 64-70. http://doi.acm.org/10.1145/1096000.1096006
Tenner, Edward. Why Things Bite Back: Technology and the Revenge of Unintended Consequences. New York, NY: Knopf, 1996.
C - Warnow-Blewett, Joan. "Commentary." American Archivist 57 (1994): 70-74. [Response to Bikson’s “Organizational Trends” above.]
W - Williams, Eric. "Predicting E-Mail Effects in Organisations." First Monday 3, no. 9 (1998). http://firstmonday.org/issues/issue3_9/williams/index.html
C, O - Yakel, Elizabeth. "An Institutional View of Electronic Records Management: Hospitals and Teleradiology." Information Management Journal 35, no. 1 (2001): 26, 28, 30, 32, 33. http://proquest.umi.com/pqdweb?did=68469515&sid=4&Fmt=3&clientId=15094&RQT=309&VName=PQD
C - Yates, JoAnne. "Business Use of Information and Technology During the Industrial Age." In A Nation Transformed by Information: How Information Has Shaped the United States from Colonial Times to the Present, edited by Alfred D. Chandler and James W. Cortada, 107-35. New York: Oxford University Press, 2000.
C - Yates, JoAnne. Structuring the Information Age: Life Insurance and Technology in the Twentieth Century, Studies in Industry and Society. Baltimore, Md.: Johns Hopkins University Press, 2005. Part II, 111-224; Conclusion, 255-270.
Zuboff, Shoshana. In the Age of the Smart Machine: The Future of Work and Power. New York, NY: Basic Books, 1988. [Especially the notion of “informating.”]
The readings for this week are a very small sample of a very large and quickly growing literature on digital preservation. Two valuable aggregators that can lead you to further resources are:
Digital Preservation Coalition - http://www.dpconline.org/
Preserving Access to Digital Information (PADI) - http://www.nla.gov.au/padi/
C - Dollar, Charles M. "Options for Long-Term Access to Authentic Electronic Records." And “Appendix 5 – Media Life Expectancy Disposition Charts.” In Authentic Electronic Records: Strategies for Long-Term Access, 45-89, 215-222. Chicago, IL: Cohasset Associates, 1999.
W - Rothenberg, Jeff. "Ensuring the Longevity of Digital Information." Washington, DC: Council on Library and Information Resources, 1999. http://www.clir.org/pubs/archives/ensuring.pdf
B - Stephens and Wallace, Chapter 11 – Long-Term Data Retention: Technical Guidelines and Best Practices (p.72-80).
O - Abrams, Stephen L. "The Role of Format in Digital Preservation." VINE 34, no. 2 (2004): 49-55. http://proquest.umi.com/pqdweb?did=667273481&sid=6&Fmt=4&clientId=15094&RQT=309&VName=PQD
W - ArchiSig: Conclusive and secure long-term archiving of digitally signed documents. http://www.archisig.de/
O - Ashley, Kevin. "The Preservation of Databases." VINE 34, no. 2 (2004): 66-70. http://proquest.umi.com/pqdweb?did=667273501&sid=6&Fmt=2&clientId=15094&RQT=309&VName=PQD
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O - Martins, Cristine S., and Sophia J. Martins. "The Impact of the USA Patriot Act on Records Management." Information Management Journal 39, no. 3 (2005): 52-58. http://proquest.umi.com/pqdweb?did=842580321&sid=3&Fmt=2&clientId=15094&RQT=309&VName=PQD
C, O - Stephens, David O. "The Sarbanes-Oxley Act: Records Management Implications." Records Management Journal 15, no. 2 (2005): 98-103. http://www.emeraldinsight.com/10.1108/09565690510614247
B - Stephens and Wallace, Chapter 3 – Legal Issues (p.15-22)
B - Strickland, Lee S. "The Law of Electronic Information: Burgeoning Mandates and Issues." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 109-38. Lanham, Md.: Scarecrow Press, 2002.
C, O - Wallace, David A. "Electronic Records Management Defined by Court Case and Policy." Information Management Journal 35, no. 1 (2001): 4, 6-8, 10, 12, 14, 15. http://proquest.umi.com/pqdweb?did=68469076&sid=4&Fmt=3&clientId=15094&RQT=309&VName=PQD
S - Bearman, David. "The Implications of Armstrong v. the Executive Office of the President for the Archival Management of Electronic Records." In Electronic Evidence: Strategies for Managing Records In Contemporary Organizations, 118-144. Pittsburgh, PA: Archives & Museum Informatics, 1994.
S - Gränström, Claes. "Swedish Society and Electronic Data." In History and Electronic Artefacts, edited by Edward Higgs, 317-30. Oxford: Clarendon Press, 1998.
Litman, Jessica. Digital Copyright. Amherst, NY: Prometheus Books, 2001. [Table of Contents and some Excerpts at http://www.msen.com/~litman/digital-copyright/]
C, O - Montaña, John C. "The End of the Ostrich Defense." Information Management Journal 39, no. 1 (2005): 26-34. http://proquest.umi.com/pqdweb?did=785348251&sid=3&Fmt=4&clientId=15094&RQT=309&VName=PQD
W - Rainsberger, Richard. "FERPA and University Research Records." Paper presented at the ECURE: Preservation and Access for College and University Resources, Tempe, AZ, March 2, 2004. http://www.asu.edu/ecure/2004/rainsberger/index.html
C - Rouse, Robert W., Thomas R. Weirich, and Wendy M. Hambleton. "Sarbanes-Oxley Update: Where Are We Today?" Journal of Corporate Accounting & Finance 16, no. 4 (2005): 61-69.
O - Allman, Thomas Y. "Fostering a Compliance Culture: The Role of the Sedona Guidelines." Information Management Journal 39, no. 2 (2005): 54-56,58,61. http://proquest.umi.com/pqdweb?did=809767701&sid=4&Fmt=2&clientId=15094&RQT=309&VName=PQD
W - Committee on Current Records in an Electronic Environment. "Electronic Records: A Workbook for Archivists." Paris, France: International Council on Archives, 2005. http://www.ica.org/biblio/Study16ENG_5_2.pdf
C - Dollar, Charles M. "Best Practices, Guidelines, and Recommendations." In Authentic Electronic Records: Strategies for Long-Term Access, 91-116. Chicago, IL: Cohasset Associates, 1999.
W - Hofman, Hans. "ISO RM Standards." Paper presented at the DLM-FORUM 2005: Electronic Records Supporting e-Government and Digital Archives, Budapest, Hungary, October 5-7, 2005. http://europa.eu.int/comm/secretariat_general/edoc_management/dlm_forum/doc/17bis_Hofman.pdf and http://europa.eu.int/comm/secretariat_general/edoc_management/dlm_forum/doc/17_Hofman_06-10-05pm.pdf
B - Stephens and Wallace, pp.5-8; Chapter 6 – The Desktop (p.40-45); Management and Retention of E-Mail (Sample Policy) (p.48-49); look over Appendix (p.88-100, 117-176) to get a general sense of the contents of those policies
W - Archives Advices – Digital Records. National Archives of Australia. http://www.naa.gov.au/recordkeeping/er/advices.html
S - Bearman, David. "Electronic Records Guidelines: A Manual for Policy Development and Implementation." In Electronic Evidence: Strategies for Managing Records In Contemporary Organizations, 72-116. Pittsburgh, PA: Archives & Museum Informatics, 1994.
S - Bearman, David. "Information Technology Standards and Archives." In Electronic Evidence: Strategies for Managing Records In Contemporary Organizations, 210-220. Pittsburgh, PA: Archives & Museum Informatics, 1994.
O - Flynn, Nancy. The E-Policy Handbook: Designing and Implementing Effective E-Mail, Internet, and Software Policies. New York: AMACOM, 2000. http://eresources.lib.unc.edu/cgi-bin/splash.cgi?URL=http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=53933
Flynn, Nancy, and Randolph Kahn. E-Mail Rules: A Business Guide to Managing Policies, Security, and Legal Issues for E-Mail and Digital Communication. New York, NY: AMACOM, 2003.
W - Sedona Conference Working Group on Best Practices for Electronic Document Retention & Production. "The Sedona Guidelines: Best Practice Guidelines & Commentary for Managing Information & Records in the Electronic Age." In Sedona Conference Working Group Series, 2005. http://www.thesedonaconference.org/content/miscFiles/TSG9_05.pdf
W - Assistant Secretary of Defense for Command, Control, Communications, and Intelligence. "Design Criteria Standard for Electronic Records Management Software Applications, DOD 5015.2 - STD." U.S. Department of Defense, 2002. http://jitc.fhu.disa.mil/recmgt/p50152s2.pdf
O - Bellotti, Victoria, Nicolas Ducheneaut, Mark Howard, and Ian Smith. "Taking Email to Task: The Design and Evaluation of a Task Management Centered Email Tool." Paper presented at the Conference on Human Factors in Computing Systems, Ft. Lauderdale, FL, 2003. http://doi.acm.org/10.1145/642611.642672
W - Cornwell Affiliates,. "Model Requirements for the Management of Electronic Records." Interchange of Data between Administrations (IDA) Programme of the European Commission, 2001. http://www.cornwell.co.uk/moreqdocs/moreq.pdf
W - Recordkeeping Metadata Standard for Commonwealth Agencies. National Archives of Australia. 1999. http://www.naa.gov.au/recordkeeping/control/rkms/summary.htm
O - Sprehe, J. Timothy, and Charles R McClure. "Lifting the Burden." Information Management Journal 39, no. 4 (2005): 47-52. http://proquest.umi.com/pqdweb?did=874588191&sid=2&Fmt=2&clientId=15094&RQT=309&VName=PQD
B - Stephens and Wallace, Chapter 8 – Software Solutions (p.53-59)
Archive-It. Internet Archive. http://www.archive-it.org/
Archivists’ Toolkit. http://archiviststoolkit.org/
Digital Asset Preservation Tool. http://www.alphaworks.ibm.com/tech/uvc
DoD 5015.2 Records Management Product Register. http://jitc.fhu.disa.mil/recmgt/register.htm
e-Depot. http://www.kb.nl/dnp/e-depot/e-depot-en.html
JHOVE - JSTOR/Harvard Object Validation Environment. http://hul.harvard.edu/jhove/index.html
National Library of New Zealand Metadata Extractor. http://www.natlib.govt.nz/en/whatsnew/4initiatives.html#extraction
Storage Resource Broker (SRB). http://www.sdsc.edu/srb/
Testbed XMail. http://www.digitaleduurzaamheid.nl/index.cfm?paginakeuze=299&categorie=6
Tools for Setting up a Web Archiving Chain. International Internet Preservation Consortium. http://www.netpreserve.org/software/downloads.php
Typed Object Model (TOM). http://tom.library.upenn.edu/
Unstructured Information Management Architecture (UIMA) - IBM. http://www.research.ibm.com/UIMA/
User Collection Tool. University of Virginia Library. http://iris.lib.virginia.edu/dmmc/collectiontool/
Web Capture Tools. http://www.ils.unc.edu/callee/ermlinks/cap_web.htm
Xena (XML Electronic Normalising of Archives): Digital preservation application. http://xena.sourceforge.net/
Others are described at: Digital Curation Tools - Digital Curation Centre http://www.dcc.ac.uk/tools/digital-curation-tools/
O - Ackerman, Mark S. "Augmenting Organizational Memory: A Field Study of Answer Garden." ACM Transactions on Information Systems 16, no. 3 (1998): 203-24. http://doi.acm.org/10.1145/290159.290160
S - Bearman, David. "Archival Principles and the Electronic Office." In Electronic Evidence: Strategies for Managing Records In Contemporary Organizations, 146-175. Pittsburgh, PA: Archives & Museum Informatics, 1994.
S, C - Bearman, David. "Documenting Documentation." In Electronic Evidence: Strategies for Managing Records In Contemporary Organizations, 222-252. Pittsburgh, PA: Archives & Museum Informatics, 1994.
S, C - Bearman, David. "Managing Electronic Mail." Archives and Manuscripts 22, no. 1 (1994): 28-50. [Republished as: Bearman, David. "Managing Electronic Mail." In Electronic Evidence: Strategies for Managing Records In Contemporary Organizations, 176-207. Pittsburgh, PA: Archives & Museum Informatics, 1994.]
O - Boone, Gary. "Concept Features in Re:Agent, an Intelligent Email Agent." Paper presented at the Second international conference on Autonomous agents, Minneapolis, Minnesota, 1998. http://doi.acm.org/10.1145/280765.280791
C - Calanag, Maria Luisa, Koichi Tabata, and Shigeo Sugimoto. "Linking Preservation Metadata and Collection Management Policies." Collection Building 23, no. 2 (2004): 56-63.
W - Clever Recordkeeping Metadata Project. Records Continuum Research Group (RCRG). http://www.sims.monash.edu.au/research/rcrg/research/crm/
W - Code4Lib. http://www.code4lib.org/
W - E-Domec (Electronic Archiving and Document Management in the European Commission). http://europa.eu.int/comm/secretariat_general/edoc_management/edomecindex_en.htm
W - "E-Government Metadata Standard." London, England: Office of the e-Envoy, 2004. http://www.govtalk.gov.uk/documents/eGovMetadataStandard%2020040429.pdf
C - Ekweozor, Ugonwa, and Babis Theodoulidis. "Review of Retention Management Software Systems." Records Management Journal 14, no. 2 (2004): 65-77.
O - Flores, Fernando, Michael Graves, Brad Hartfield, and Terry Winograd. "Computer Systems and the Design of Organizational Interaction." ACM Transactions on Information Systems 6, no. 2 (1988): 153-72. http://doi.acm.org/10.1145/45941.45943 [The Coordinator was a system based on speech act theory. Note its similarity to contemporary proposals for recordkeeping software.]
C - Kiritchenko, Svetlana, and Stan Matwin. "Email Classification with Co-Training." Paper presented at the Conference of the IBM Centre for Advanced Studies on Collaborative research, Toronto, Ontario, Canada, 2001.
W - Lavoie, Brian F. "Implementing Metadata in Digital Preservation Systems: The Premis Activity." D-Lib Magazine 10, no. 4 (2004). http://www.dlib.org/dlib/april04/lavoie/04lavoie.html
O - Lawson, Dawn, and Phyllis B. Spies. "Developing a Trusted Digital Repository: The OCLC Experience." VINE 34, no. 1 (2004). http://proquest.umi.com/pqdweb?did=624162491&sid=2&Fmt=4&clientId=15094&RQT=309&VName=PQD
W - Linden, Jim, Sean Martin, Richard Masters, and Roderic Parker. "The Large-Scale Archival Storage of Digital Objects." Digital Preservation Coalition, 2005. http://www.dpconline.org/docs/dpctw04-03.pdf
W - Ross, Seamus, Martin Donnelly, Milena Dobreva, Daisy Abbott, Andrew McHugh, and Adam Rusbridge. "Core Technologies for the Cultural and Scientific Heritage Sector." DigiCULT Technology Watch Report 3. European Commission, 2005. http://www.digicult.info/downloads/TWR3-highres.pdf
O - Tufts-Conrad, D. J., A. N. Zincir-Heywood, and D. Zitner. "SOM: Feature Extraction from Patient Discharge Summaries." Paper presented at the ACM symposium on Applied computing, Melbourne, FL, 2003. http://doi.acm.org/10.1145/952532.952586
O - Turski, Andrzej, Debbie Warnack, Lili Cheng, Shelly Farnham, and Susan Yee. "Inner Circle: People Centered Email Client." Paper presented at the Conference on Human Factors in Computing Systems, Portland, OR, 2005. http://doi.acm.org/10.1145/1056808.1057037
W - Victorian Electronic Records Strategy (VERS) – Tools. http://www.prov.vic.gov.au/vers/toolkit/resources.htm
C - Bean, Bernadette. "A Project Plan." In Selected Essays in Electronic Recordkeeping in Australia, edited by Judith A. Ellis, 31-49. O’Connor, ACT, Australia: Australian Society of Archivists, 2000.
C - Davis, Simon. "Implementing an Electronic Recordkeeping System." In Selected Essays in Electronic Recordkeeping in Australia, edited by Judith A. Ellis, 71-95. O’Connor, ACT, Australia: Australian Society of Archivists, 2000.
C - Lee, Christopher A. "Guerilla Electronic Records Management: Lessons Learned." Records and Information Management Report 18, no. 5 (2002): 1-13.
C - Skelton, Karen. "Designing an Electronic Recordkeeping System." In Selected Essays in Electronic Recordkeeping in Australia, edited by Judith A. Ellis, 51-70. O’Connor, ACT, Australia: Australian Society of Archivists, 2000.
C - Bälter, Olle. "How to Replace an Old Email System with a New." Interacting with Computers 12 (2000): 601-14.
C - Benfell, Peter. "An Integrated Approach to Managing Electronic Records." Records Management Journal 12, no. 3 (2002): 94-97.
W - "DIRKS [Designing and Implementing Recordkeeping Systems]: A Strategic Approach to Managing Business Information." National Archives of Australia, 2003. http://www.naa.gov.au/recordkeeping/dirks/dirksman/dirks.html
W - Kelly, Kristine L., Alan Kowlowitz, Theresa A. Pardo, and Darryl E. Green. "Models for Action: Practical Approaches to Electronic Records Management and Preservation." Albany, NY: Center for Technology in Government, 1998. http://www.ctg.albany.edu/publications/reports/models_for_action/models_for_action.pdf
C - Bantin, Philip C. "The Indiana University Electronic Records Project Revisited." American Archivist 62, no. 1 (1999): 153-63.
B - Dearstyne, Bruce W. "Riding the Lightning: Strategies for Electronic Records and Archives Programs." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 139-59. Lanham, Md.: Scarecrow Press, 2002.
B - Horton, Robert. "Obstacles and Opportunities: A Strategic Approach to Electronic Records." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 53-71. Lanham, Md.: Scarecrow Press, 2002.
B - Kowlowitz, Alan S. "Playing the Electronic Angles and Working the Digital Seams: The Challenge and Opportunities State Electronic Government Initiatives Present to State Archival and Records Management Programs." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 89-108. Lanham, Md.: Scarecrow Press, 2002.
B - McDonald, John. "Government on-Line and Electronic Records: The Role of the National Archives of Canada." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 73-88. Lanham, Md.: Scarecrow Press, 2002.
B - Slavin, Timothy A. "Implementing Requirements for Recordkeeping: Moving from Theory to Practice." In Effective Approaches for Managing Electronic Records and Archives, edited by Bruce W. Dearstyne, 35-51. Lanham, MD: Scarecrow Press, 2002.
C - Hotchin, Tom. "A Case Study." In Selected Essays in Electronic Recordkeeping in Australia, edited by Judith A. Ellis, 135-49. O’Connor, ACT, Australia: Australian Society of Archivists, 2000.
W - Beagrie, Neil. "Plenty of Room at the Bottom? Personal Digital Libraries and Collections." D-Lib Magazine 11, no. 6 (2005). http://www.dlib.org/dlib/june05/beagrie/06beagrie.html
W - Cook, Terry. "Byte-Ing Off What You Can Chew: Electronic Records Strategies for Small Archival Institutions." Archifacts (2004): 1-20. http://www.aranz.org.nz/SITE_Default/SITE_publications/papers_online/terry_cook_paper.asp
W - Cunningham, Adrian. "Waiting for the Ghost Train: Strategies for Managing Personal Electronic Records before It Is Too Late." Archival Issues 24, no. 1 (1999): 55-64. http://www.mybestdocs.com/cunningham-waiting2.htm
W - NARA Guidance on Managing Web Records. January 2005. http://www.archives.gov/records-mgmt/policy/managing-web-records-index.html
W - Ross, Seamus, and Ann Gow. "Digital Archaeology: Rescuing Neglected and Damaged Data Resources." London: British Library, 1999. http://www.ukoln.ac.uk/services/elib/papers/supporting/pdf/p2.pdf
C - Paquet, Lucie. "Appraisal, Acquisition and Control of Personal Electronic Records: From Myth to Reality." Archives and Manuscripts 28, no. 2 (2000): 71-91.
W - Underwood, William E. "The Presidential Electronic Records Pilot System: Results of Laboratory Experiments and Use by Archivists." Georgia Tech Research Institute, 2003. http://perpos.gtri.gatech.edu/perpos/publications/TR2003-01.pdf
W - 2004 Presidential Term Web Harvest. National Archives and Records Administration. http://webharvest.gov/
W - Aluka - " not-for-profit initiative partnering with key libraries, museums, and archives around the globe to build a sustainable digital library of curated collections from and about the developing world, focusing, to begin with, on Africa" - http://www.ithaka.org/aluka/
W - Andersen, Bjarne. "The DKdomain: In Words and Figures." 2006. http://netarkivet.dk/publikationer/DFrevy_english.pdf
W - Aschenbrenner, Andreas. http://www.ifs.tuwien.ac.at/%7eaola/links/WebArchiving.html [Very useful, but not updated since 2004]
W - Bailey, Steve, and Dave Thompson. "UKWAC: Building the UK's First Public Web Archive." D-Lib Magazine 12, no. 1 (2006). http://www.dlib.org/dlib/january06/thompson/01thompson.html
W - Brügger, Niels. Archiving Websites: General Considerations and Strategies. Aarhus, Denmark: Centre for Internet Research, 2005. http://cfi.imv.au.dk/eng/pub/webarc
C - Cunningham, Adrian. "The Archival Management of Personal Records in Electronic Form: Some Suggestions." Archives and Manuscripts 22, no. 1 (1994): 94-105.
C, O - Dearstyne, Bruce W. "BLOGS: The New Information Revolution?" Information Management Journal 39, no. 5 (2005): 38-44. http://proquest.umi.com/pqdweb?did=897505561&sid=1&Fmt=4&clientId=15094&RQT=309&VName=PQD
W - Digital Archive for Chinese Studies (DACHS). http://www.sino.uni-heidelberg.de/dachs/
Duncan, Peggy. Conquer Email Overload with Better Habits, Etiquette, and Outlook Tips and Tricks. Atlanta, GA: PSC Press, 2004.
Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe Im Communication: AMACOM, 2004.
W - GreyNet - Grey Literature Network Service. http://www.greynet.org/
W - Guy, Marieke, and Emma Tonkin. "Folksonomies: Tidying up Tags?" D-Lib Magazine 12, no. 1 (2006). http://www.dlib.org/dlib/january06/guy/01guy.html
Harris, Verne. "On the Back of a Tiger: Deconstructive Possibilities in 'Evidence of Me'." Archives and Manuscripts 29, no. 1 (2001): 8-21.
Hyry, Tom, and Rachel Onuf. "The Personality of Electronic Records: The Impact of New Information Technology on Personal Papers." Archival Issues 22, no. 1 (1997): 37-44.
W - International Internet Preservation Consortium. http://www.netpreserve.org/
W - Lukesh, Susan S. "E-Mail and Potential Loss to Future Archives and Scholarship or the Dog That Didn't Bark." First Monday 4, no. 9 (1999). http://www.firstmonday.org/issues/issue4_9/lukesh/index.html
W - McClure, Charles R., and J. Timothy Sprehe. "Guidelines for Electronic Records Management on State and Federal Agency Websites." 1998. http://web.archive.org/web/*/http://istweb.syr.edu/~mcclure/guidelines.html
C - McKemmish, Sue. "Evidence of Me." Archives and Manuscripts 24, no. 1 (1996).
W - Marill, Jennifer, Andrew Boyko, and Michael Ashenfelder. "Web Harvesting Survey." International Internet Preservation Coalition, 2004. http://www.netpreserve.org/publications/iipc-r-001.pdf
W - MINERVA (Mapping the Internet Electronic Resources Virtual Archive). http://lcweb2.loc.gov/cocoon/minerva/
C, O - Montaña, John C. "Who Owns Business Data on Personally Owned Computers?" Information Management Journal 39, no. 3 (2005): 36-40, 42. http://proquest.umi.com/pqdweb?did=842580311&sid=2&Fmt=4&clientId=15094&RQT=309&VName=PQD
Sherwood, Kaitlin. Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002: Get through Your Electronic Mail Faster: World Wide Webfoot Press, 2001.
O - Smith, Cathy. "Building an Internet Archive System for the British Broadcasting Corporation." Library Trends 54, no. 1 (2005): 16-32. http://search.epnet.com/login.aspx?direct=true&db=aph&an=19600892
O’Sullivan, Catherine. "Diaries, Online Diaries and the Future Loss to Archives; or, Blogs and the Blogging Bloggers Who Blog Them." American Archivist 68, no. 1 (2005).
W - Our Digital Island: A Tasmanian Web Archive. State Library of Tasmania. http://odi.statelibrary.tas.gov.au/
W - PANDORA (Preserving and Accessing Networked Documentary Resources of Australia). National Library of Australia. http://pandora.nla.gov.au/
W - Preservation, Archiving, and Dissemination (PAD) Project. Electronic Literature Organization. http://www.eliterature.org/programs/pad/ (See e.g. Acid-Free Bits: Recommendations for Long-Lasting Electronic Literature and Born-Again Bits: A Framework for Migrating Electronic Literature)
W - Safekeeping. Council on Library and Information Resources (CLIR) and Preserving Access to Digital Information (PADI). http://www.nla.gov.au/padi/safekeeping/safekeeping.html
W - Shirky, Clay. "AIHT: Conceptual Issues from Practical Tests." D-Lib Magazine 11, no. 12 (2005). http://www.dlib.org/dlib/december05/shirky/12shirky.html
W - Smorul, Mike, Joseph JaJa, Fritz McCall, Susan Fitch Brown, Reagan Moore, Richard Marciano, Sheau-Yen Chen, Rick Lopez, and Robert Chadduck. "Recovery of a Digital Image Collection through the Sdsc/Umd/Nara Prototype Persistent Archive." 2003. http://www.umiacs.umd.edu/research/adapt/papers/UMIACS-TR-2003-105.pdf
B - Stephens and Wallace, Chapter 9 – The Web (pp.60-63)
Thomasen, Bo Hovgaard. "Test of Software and Strategies for Micro-Archiving Websites." Aarhus, Denmark: Centre for Internet Research, 2004.
C - Tibbo, Helen R., Angela Bardeen, and Terrell Russell. "Capturing the Minds of Carolina." Paper presented at the Second IS&T Archiving Conference, Washington, DC, April 26-29, 2005.
W - UK Web Archiving Consortium. http://www.webarchive.org.uk/
S - Wettengel, Michael. "German Unification and Electronic Records." In History and Electronic Artefacts, edited by Edward Higgs, 265-76. Oxford: Clarendon Press, 1998.
C, O - Young, Jeanne. "Electronic Records Management on a Shoestring: Three Case Studies." Information Management Journal 39, no. 1 (2005): 58-60. http://proquest.umi.com/pqdweb?did=785348431&sid=3&Fmt=3&clientId=15094&RQT=309&VName=PQD