School
of Information and Library Science
University of North Carolina at Chapel Hill
INLS 257,
User Interface Design
Spring 2006
Schedule
Bookmark
for today
Introduction / Learning
about Users, their Tasks, and the Context of those Tasks
Developing a Design / Specifying
the Design in a Prototype / Evaluating the Design
Introduction
Session 1:
January 12, Introduction (notes, slides)
- Stone et al., Chapter
1, Introduction, p3-24
- More...
January 16: Martin Luther King Jr.,
Day, holiday
Session
2: January 17, The process of design (notes,
poster, slide)
- Stone et al., Chapter
2, How to gather requirements: Some techniques to use, p29-36
- Wadlow, M. G. (1994).
Design as a way of life. SIGCHI Bulletin, 26(1): 7-8. [ACM
Digital Library]
- Thackara, J. (2001).
The design challenge of pervasive computing. interactions, 8(3),
46-52. (With particular attention to the "Articles of Association Between
Design, Technology, and The People Formerly Known as Users" on p.50.)
[ACM
Digital Library; class readings]
Learning
about Users, their Tasks, and the Context of those Tasks
Session
3: January 19, Understanding the target audience (notes,
slides)
- Stone et al., Chapter
3, Finding out about users and the domain, p37-55
- More...
Session
4: January 24, Understanding the user's task (notes,
slides)
- Stone et al., Chapter
4, Finding out about tasks and work, p57-83
- Norman, D. A. (2005).
Human-centered design considered harmful. interactions, 12(4), 14-17,
19. [ACM
Digital Library]
- Hudson, W. (2000). Metaphor:
a double-edged sword. interactions, 7(3): 11-15. [ACM
Digital Library]
- More...
Session
5: January 26, Documenting the task: essential use cases, scenarios (notes,
slides, Madeline
example)
- Stone et al., Chapter
7, Case study on requirements: Tokairo, part 1, p123-134
- Kuutti, K. (1996). Activity
theory as a potential framework for human-computer interaction research. In
Nardi, B. A. (ed.), Context and Consciousness: Activity Theory and Human-Computer
Interaction. Cambridge, MA: MIT Press, 17-44. Read pages 25-37only. [SILS
Reserves - QA76.9 .H85 C68 1996; class readings]
- Cockburn, A. (2000).
Writing Effective Use Cases. Reading, MA: Addison-Wesley Professional.
[class readings]
- Section 1.1, What
is a use case (more or less)?, p1-6
- Section 2.1, Interactions
between actors with goals, p23-29
- Section 7.2, Action
steps, p90-97
- Gruen, D., Rauch, T.,
Redpath, S., & Ruettinger, S. (2002). The use of stories in user experience
design. International Journal of Human-Computer Interaction, 14(3&4),
503-534. Read pages 503-506 only. [Online
via UNC libraries]
- More...
Session
6: January 31, Continuation: Documenting the task
Session
7: February 2, Errors in performing the task (notes,
slides)
- Norman, D. A. (1983).
Design rules based on analyses of human error. Communications of the ACM,
26(4), 254-258. [ACM
Digital Library]
- More...
Session 8:
February 7, The user experience (notes)
- Norman, D. A. (2002).
Emotion & design: Attractive things work better. interactions, 9(4),
36-42. [ACM
Digital Library]
- Kalbach, J. (2004). Feeling
lucky? Emotions and information seeking. interactions, 11(5), 66-67.
[ACM
Digital Library]
- More...
Session
9: February 9, Task genres of special interest: searching, browsing, data entry
(notes, slides,
worksheets)
- Some
interesting examples of searching/browsing interfaces (we'll examine during
class, from this list)
- Focused/analytical searching
- Allen, B. L. (1996).
Information Tasks: Toward a User-Centered Approach to Information Systems.
San Diego: Academic Press. [Electronic
reserves]
- Chapter 5, Expressing
information needs, p126-145 only
- Marchionini, G. (1995).
Information Seeking in Electronic Environments. Cambridge, UK: Cambridge
University Press.
- Review from
INLS 180: Chapter 3, section on Information Seeking Process, p49-60
only [class readings]
- Chapter 5, Analytical
search strategies, p76-99 [Electronic
reserves]
- More...
- Browsing
- Allen, B. L. (1996).
Information Tasks: Toward a User-Centered Approach to Information Systems.
San Diego: Academic Press. [Electronic
reserves]
- Chapter 7, Information
tasks: interacting with information systems, p188-200 only
- Marchionini, G. (1995).
Information Seeking in Electronic Environments. Cambridge, UK: Cambridge
University Press.
- More...
- Data entry
Session
10: February 14, The content/meaning associated with the task: information architecture
(notes, slides)
- Toms, E. G. (2002). Information
interaction: providing a framework for information architecture. Journal
of the American Society for Information Science and Technology, 53(10),
855-862. [Online
via UNC libraries]
- Stone et al. (2005).
Chapter 17, Designing for the Web, Part 4: Designing Web sites, p337-350
- Greene, S., Marchionini,
G., Plaisant, C., & Shneiderman, B. (2000). Previews and overviews in
digital libraries: designing surrogates to support visual information seeking.
Journal of the American Society for Information Science, 51(4): 380-393.
[Online
via UNC libraries]
- More...
Developing
a Design
Session 11:
February 16, From analysis to design requirements (notes,
sample usability specification)
- Stone et al., Chapter
6, Thinking about requirements and describing them, p103-114 only
Session 12:
February 21, Making design decisions (notes,
slide)
- Stone et al., Chapter
5, Requirements gathering: Knowledge of user interface design, p89-100
- Stone et al., Chapter
9, Design guidance and design rationale, p165-184 only
- Norman, D. A. (1999).
Affordance, conventions, and design. interactions, 6(3): 38-43. [ACM
Digital Library]
- Hartson, H. R. (2003).
Cognitive, physical, sensory, and functional affordances in interaction design.
Behaviour & Information Technology, 22(5), 315-338. (Read section
3 carefully; skim the other sections.) [Online
via UNC libraries]
- More...
Session 13:
February 23, Documenting design decisions (notes,
slide, example)
- Stone et al., Chapter
9, Design guidance and design rationale: Part 5, Design rationale, p184-186
- MacLean, A.; Young, R.
M.; Bellotti, V. M. E.; & Moran, T. P. (1991). Questions, options and criteria:
Elements of design space analysis. Human-Computer Interaction, 6: 201-250.
(Reprinted in Moran, T. P., & Carroll, J. M. (1996). Design Rationale:
Concepts, Techniques, and Use. Mahwah, NJ: Lawrence Erlbaum, 53-105. (Focus
your reading on sections 1-2.) [Online
via UNC libraries]
Specifying
the Design in a Prototype
Session 14:
February 28, Prototyping (notes, slides);
Documenting the design architecture (notes,
slides, Library
circulation example)
- Stone et al., Section
6.6, Prototyping, p114-121
- Siegel, D., & Rouchka,
T. (2002). Demo-driven design or design-driven demos: vaporware, demos, and
prototypes. interactions, 9(4), 25-30. [ACM
Digital Library]
- Stone et al., Chapter
8, Work reengineering and conceptual design, p139-161
- Beyer, H., & Holtzblatt,
K. (1998). Contextual Design: Defining Customer-Centered Systems. San
Francisco: Morgan Kaufmann. [Electronic
reserves]
- Chapter 15, The user
environment design, p317-345 (review from INLS 162)
- Constantine, L. L., &
Lockwood, L. A. D. (1999). Software for Use: A Practical Guide to the Models
and Methods of Usage-Centered Design. New York: ACM Press. [Electronic
reserves; SILS reserves - QA76.76.A65 C665 1999]
- The context navigation
map, p135-141
- Yen, D. C., & Davis,
W. S. (1999). State transition diagrams. In Davis, W. S., & Yen, D. C.
(Eds.), The Information System Consultant's Handbook: Systems Analysis
and Design. Boca Raton: CRC Press, 235-239. [Electronic
reserves; SILS reserves - T57.6.D378 1999]
- More...
Session
15: March 2, Midterm course evaluation (slide);
Review of progress on design projects; Designing for the Web (notes)
- Stone et al. (2005),
Chapter 17, Designing for the Web, Part 3: Design Principles for Web sites,
p334-337
- Stone et al. (2005),
Chapter 17, Designing for the Web, Part 5: Designing home pages and interior
pages, Part 6: Design issues for Web pages, and Part 7: Writing the content
of Web pages, p350-369
- Withrow, J. (2002). Do
your links stink? Techniques for good web information scent. Bulletin of
the American Society for Information Science and Technology, 28(5), 7-9.
[Online
via ABI/INFORM Global]
- Read at least one
of the following:
- Williams, R. (1994).
The Non-Designer's Design Book. Berkeley, CA: Peachpit Press. [SILS
reserves - Z246 .W64 1994]
- Chapters 1-6,
Design principles, p13-71
- Williams, R., &
Tollett, J. (2000). The Non-Designer's Web Book. 2nd ed. Berkeley:
Peachpit Press. [Electronic
reserves; SILS reserves - TK5105.888 .W5536 2000]
- Chapter 6, Basic
design principles for non-designers, p105-124
- Chapter 7, Designing
the interface and navigation, p125-144
- More...
Session
16: March 7, Interaction design (notes,
slides)
- Stone et al., Chapter
10, Interaction design, p187-204
Session
17: March 9, Specific interaction styles (notes,
slides)
- Stone et al., Chapter
11, Interaction styles, p205-220
- Stone et al., Chapter
15, Case study on design: Tokairo, Part 2, p281-293
March 11-19: Spring Break (no class)
Session
18: March 21, Prototype demonstrations
- Meredith Rendall, MARBLE: Manuscript
and Rare Book Library Experience
- Lamont Cannon, K-3 parent-teacher
communication system
- Julia Kulla-Mader, Call of the
Map: A Travel Planning Website
- Brian Landau, System for Macintosh
users of the Web
- Larry Taylor, WoHands: Hands free
drum video tutor controller
- Aditya Bhattarai, Automobile engine
problem diagnostic system
Session
19: March 23, Prototype demonstrations
- Lenka Meneckova, SKIplus online:
Website/forum for Czech amateur and professional ski instructors
- Sean Aery, Putting the Public
in the Public Safety Website
- Jessica Lindsay, Essential Apps:
Online applications for the UNC School of Education
- Isaac Huffman, Website: Finding
health information on the internet
- Sayan Chakraborty, Website redesign
for ibiblio.org
- Ric Simmons, BuyOpay, online payment
facilitator
Evaluating
the Design
Session 20:
March 28, Evaluation overview (notes,
slides, slides
of Nielsen example)
- Preece, J., Rogers, Y.,
& Sharp, H. (2002). Interaction Design: Beyond Human-Computer Interaction.
New York: John Wiley & Sons. [SILS Reserve - QA76.9.H85 P72 2002]
- Chapter 10, Introducing
evaluation, p317-338 (Read pages 317-324 only) [Electronic reserves]
- Chapter 11, An evaluation
framework, p339-358 (Read pages 339-347 only) [Electronic reserves]
- Mao, J.-Y., Vredenburg,
K., Smith, P. W., & Carey, T. (2005). The state of user-centered design
practice. Communications of the ACM, 48(3), 105-109. [ACM
Digital Library]
Session
21: March 30, Usability inspection methods (notes)
- Stone et al., Chapter
26, Inspections of the user interface, p525-537
Session
22: April 4, An exercise in usability inspection (bring your laptop, with wireless
card, to class)
Session
23: April 6, Planning a usability test: the strategy (notes,
IRB proposal form)
- Stone et al., Chapter
20, Why evaluate the usability of user interface designs?, p423-436
- Stone et al., Chapter
21, Deciding on what you need to evaluate: the strategy, p439-451
- More...
Session
24: April 11, Planning a usability test: the details (notes,
slides)
- Stone et al., Chapter
22, Planning who, what, when, and where, p453-473
- Stone et al., Chapter
23, Deciding how to collect data, p475-489
- Boren, M. T., & Ramey,
J. (2000). Thinking aloud: Reconciling theory and practice. IEEE Transactions
on Professional Communication, 43(3), 261-278. [Online
via UNC libraries]
- More...
Session
25: April 13, Planning a usability test: conducting the test and analyzing the
results (notes, slides)
- Stone et al., Chapter
24, Final preparations for the evaluation, p491-504
- Stone et al., Chapter
25, Analysis and interpretation of user observation evaluation data, p505-523
Session
26: April 18, Usability studies: examples
- Chen, S. Y., Magoulas,
G. D., & Dimakopoulos, D. (2005). A flexible interface design for Web
directories to accommodate different cognitive styles. Journal of the
American Society for Information Science & Technology, 56(1), 70-83.
[Online
via UNC libraries] (notes,
slides)
- Kumar, R. L., Smith,
M. A., & Bannerjee, S. (2004). User interface features influencing overall
ease of use and personalization. Information & Management, 41(3),
289-304. [Online
via UNC libraries] (notes,
slides)
- Maes, A., van Geel, A.,
& Cozijn, R. (2006). Signposts on the digital highway: The effect of semantic
and pragmatic hyperlink previews. Interating with Computers, 18(2),
265-282. [Online
via UNC libraries; in class
readings] (notes,
slides)
- More
examples...
Session
27: April 20, Communicating the results of a usability test; Review (notes,
slides)
- Stone et al., Chapter 25.8, Writing
the evaluation report, p519-524 (review)
- Stone et al., Chapter
28, Communicating and using findings, p563-583
- Dumas, J. S., Molich,
R., & Jeffries, R. (2004). Describing usability problems: Are we sending
the right message? interactions, 11(4), 24-29. [ACM
Digital Library]
- Stone et al., Chapter
29, Winning and maintaining support for user-centered design, p585-602
- Downey, Laura L. (2003).
Usability engineers who do too much!!! [The Whiteboard]. interactions,
10(5), 12-17. [ACM
Digital Library]
- Carolina Course Evaluation
April 24-27: ACM SIG CHI, no class
May 2,
noon: Assignment 6, Usability
test plan due
Syllabus
/ Schedule (today) / Assignments
/ Class Roster / Discussion Forum (INLS257-001,
257) / Email to class: inls257, listserv.unc.edu
This page was last modified
on April 19, 2006, by Barbara M. Wildemuth.
Address all comments and questions
to Barbara M. Wildemuth at wildem at ils.unc.edu.
© Barbara M. Wildemuth,
2006. All rights reserved.