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IT Services provides extensive computing support and training to SILS students and faculty, with a commitment to prompt, courteous service.
If you are new to SILS, please review the new ITRC online orientation for answers to your SILS IT and library questions.
Contact the Help Desk
Open today:
[Helpdesk Hours]
Call: (919) 962-8188
E-mail: help [@] ils.unc.edu
Web: use the contact form
Tech Topics
- Email: set up your UNC email and learn about listservs
- SILS laptop requirement background and FAQs
- Macs get yourself connected, download software, print from anywhere
- Software Troubleshooting: Internet-related, Microsoft Office, multimedia-related
- SILS server space: store your data and host your website with SILS
- Master's Papers: check guidelines and format your paper
For Instructors
- Projectors and sound in the classroom
- Connect your laptop to the projector
- More classroom technology resources
SILS Helpdesk Services
- Dedicated computer lab: get our hours; learn about available software; read our rules
- Software downloads: MS Access, Visio, and others; UNC shareware
- Equipment checkout: video and still cameras, digital voice recorders, headphones
- Tech books: reference manuals available in the lab for in-house use only