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Developing Archival User Metrics The University of Michigan has received $71,000 from The Andrew W. Mellon Foundation for a collaborative project led by Assistant Professor Elizabeth Yakel of the University of Michigan, Associate Professor Wendy Duff of the University of Toronto, and Professor Helen Tibbo of the University of North Carolina – Chapel Hill. The project is designed to lead to better recording and interpreting of collection usage data by archivists. The highlights of the project include a Working Meeting on Developing Archival Use and User Metrics and analyses of current research and data collection practices in archives and special collections. The working meeting, which will take place June 3-6, 2004 at the University of North Carolina, will bring together of a diverse group of archivists and curators from the United States and Canada who have agreed to be our partners in this endeavor. The goal of the meeting is to develop a consensus on approaches to the measurement of use and users in archives. There is considerable research underway in the library and digital library worlds on metrics development and testing. The team will assess this work and make recommendations concerning what could be adopted or adapted for archives. Finally, the team will assess current practices and try to develop a set of standard measures for determining who uses both physical and digital collections. More than 100 institutions will be surveyed and interviews will be conducted with 25 to 30 archivists. A result of the study will be a set of measurements that archivists could adopt to accurately compare such things as collection usage and user queries. As it is, how archivists measure users and the amount of material they use can vary widely. This makes it difficult for archivists to compare usage from one collection to another, which could have ramifications when an organization seeks funding support. Future phases of the study could cover the actual design of standardized forms and measurement tools and a widespread implementation of measurement tools. |