Section 1.5, The process of interaction design, 15-18
Optional readings which may come up in class discussions
Gulliksen, J., Göransson, B., Boivie, I., Vlomkvist, S., Persson, J., & Cajander, A. (2003).
Key principles for user-centered systems design.
Behaviour & Information Technology, 22(6), 397-409.
Read about the key principles, section 4, p401-403.
Thackara, J. (2001).
The design challenge of pervasive computing.
interactions, 8(3), 46-52.
With particular attention to the "Articles of Association Between Design,
Technology, and The People Formerly Known as Users" on p.50.