knowledge sharing
read to prepare yourselves for session 05
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Chapter 5 - Knowledge Transfer
in Davenport, T. H., & Prusak, L. (2000). Working knowledge: How organizations manage what they know. Boston, Mass: Harvard Business School Press.
[PDF] -
Borgatti, S. P., & Cross, R. (April 01, 2003).
A Relational View of Information Seeking and Learning in Social Networks.
Management Science, 49, 4, 432-445.
[PDF]
things we'll talk about
- knowledge boundaries
- informal knowledge sharing and informal knowledge sharing strategies
- trust and common ground
- antecedents of information seeking
- knowledge absorption
We'll do an in class exercise
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